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Terms and Conditions - CSP online

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the sale to the Client in the most appropriate manner, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capital. We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer Exclusions and Limitations

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such product. This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment



We currently accept PayPal payments which is a 100% secure sevice 

We do not retain credit card details on our website.

Returns Policy

We will offer a full refund, repair or replacement service for any faulty goods purchased from CSP. If you change your mind or you are unhappy with your purchase, you may return them to us in their original re-saleable condition (unused and in their box with instructions) for a refund within 30 days of receiving the item

The value of your refund will be the transaction price stated at the time of your order less any postage costs you are charged or we have to pay.

Any missing contents, damage to items or packaging will be deducted from the refund accordingly. We are unable to refund or exchange refills that have been opened as these are not re-saleable. Please check carefully before opening the packaging.

ALL Returns must be sent back to us via "Royal Mail, Special Delivery" or "Recorded Delivery" (this ensures a tracking number). Proof of postage does not mean proof of receipt

All returns are the responsibility of the customer.

Please ensure you use the correct postage when returning goods. Insufficient postage can result in the package getting lost in the post. In this instance we will be unable to credit you or exchange your goods. A first class stamp is insufficient to return any item we sell including 1 refill. This will require at least a large letter stamp. Please check with your post office.

We can only offer refunds on the same account used for the purchase 1st class stamp is insufficient to return any item we sell including 1 refill. This will require at least a large letter stamp. Please check with your post office.

Engraved Items we will not be able to accept returns on engraved products unless there is a manufacturing fault with this item.

Availability


Unless otherwise stated, the products featured on this website are available from within the United Kingdom, or in relation to postings from the United Kingdom.

 We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies. Links to this website Copyright Notice Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.

We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.

The laws of England and Wales govern these terms and conditions.

By accessing this website you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis These terms and conditions form part of the Agreement between the Client and ourselves. Your purchasing goods from our website indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected. These terms and conditions form part of the Agreement between the Client and ourselves. Your purchasing goods from our website indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.<

Making A Purchase

All prices are in UK pounds sterling (£) >All Rights Reserved

 About Us
CSP are completely dedicated to your total satisfaction. If you have any questions please email us using the Contact us form page.

Our Contact details:

Phone: 01621 857778
Email: info@cheapspacepens.co.uk

 Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, select your delivery area, click on 'Checkout' , you will be then passed to Paypal secure website to complete your payment.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and The postage cost for any European country will be charged at £6.00 and the rest of the world at £10.00 both using Royal Mail Air Sure. You can request guaranteed next working day delivery. This is an extra £6.95 working days are Monday to Friday. All in stock items are normally dispatched within 24 hours of purchase, engraved items will take an extra day for dispatch usually 48 hours.

Orders of items not in stock are usually dispatched within 5 working days. If there is a problem we will let you know either by email or telephone. FREE. Orders under £25.00 are subject to £1.95 handling fee.

The postage cost for any European country will be charged at £6.00 and the rest of the world at £10.00 both using Royal Mail Air Sure. You can request guaranteed next working day delivery. This is an extra £5.00 working days are Monday to Friday. All in stock items are normally dispatched within 24 hours of purchase, engraved items will take an extra day for dispatch usually 48 hours.

Orders of items not in stock are usually dispatched within 5 working days. If there is a problem we will let you know either by email or telephone.

All items will be sent Royal Mail Recorded 1st class mail. We do not use couriers and it is not our resposiblity if you do not collect your signed for item. If an item is returned to us due to the customer not signing for or collecting from the postoffice, an extra postage charge will occur to the customer to resend out their goods.
 We cannot deliver to PO Box addresses without prior arrangement. Please ensure that you give us the full and correct delivery address including post code. We cannot be held responsible for post going missing due to the delivery details being incorrect or incomplete. Items that are lost due to incorrect or incomplete delivery address details will not be re-issued free of charge.
Delivery Schedule Orders placed for in stock items before 12.00pm are generally dispatched the same day. With the exception of special orders we will normally send your order to you within 5 business days. If we are unable to meet this time schedule we will try to let you know as soon as we can.

Tax Charges

All orders include VAT at 17.5%. Guarantee. All goods are covered under their manufacturer’s warranty. Manufacturer’s terms and conditions apply. You will need to keep your invoice as this is your guarantee. Warning: Pen caps can obstruct breathing. Keep out of mouth.

Privacy Policy



CSP do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Your personnel details will not be distributed to any third party Any details given by you will only be used for dealing with your order.

 You can be confident that your bank and personal details will remain confidential we do not hold any bank details on our system.
We conform to the requirements of the Data Protection Act, 1998.